Last Updated: 25 April 2025

Introduction

Attorus Automation (“we,” “us,” or “our”) operates the website attorus.com (“the Site”) and provides software-as-a-service (SaaS) and automation services. This Privacy Policy explains our practices regarding the collection, use, and disclosure of personal information we receive from users of our Site and services. By using our Site or submitting information through it, you agree to the terms of this Privacy Policy. We are based in Australia, and we strive to handle personal information in accordance with applicable privacy laws and principles (such as the Australian Privacy Principles) governing the collection, use, and disclosure of personal data.

What Information We Collect

We only collect personal information that you choose to provide to us, as well as some limited data automatically collected for security and functionality:

• Information You Provide: When you fill out forms on our Site (such as contact or inquiry forms), we may ask for basic personal details including your name, phone number, email address, and any information you include in your message. This information is collected solely for the purpose of contacting you or addressing your requests. We do not collect sensitive personal information (such as financial, health, or government ID details) through our Site.

• Automatically Collected Data (Log Data): Like most websites, our servers automatically record certain information when you visit the Site. This may include data such as your computer’s Internet Protocol (IP) address, browser type and version, the pages you visit on our Site, the date and time of your visit, and other statistics about your interaction with the Site. We collect this log data to maintain the security and performance of our website. This information does not personally identify you, and we do not use it to track users’ activities across other sites.

• Cookies and Similar Technologies: Our Site uses minimal cookies only as necessary for core functionality (for example, to ensure form submissions work correctly or to remember your preferences). We do not use any third-party analytics or advertising cookies on our Site. This means we do not utilize services like Google Analytics, tracking pixels, or third-party ad networks that collect your data for marketing purposes. You can set your browser to refuse or alert you about cookies, but note that some parts of our Site might not function properly without them. (Since our use of cookies is very limited, refusing cookies should not significantly affect your experience.)

How We Use Your Information

We use the personal information you provide for the purposes for which you provided it, and for related legitimate business purposes. Specifically, we may use your information to:

• Contact and Respond: We will use your name, email, or phone number to contact you only in response to your inquiry or request. For example, if you submit a contact form asking about our services, we will email or call you back to provide the information or assistance you requested. We will not use your details to send unrelated marketing communications unless you have explicitly agreed to receive them.

• Provide and Improve Services: Information you give helps us deliver our services and support. We may use your information internally to understand your needs, improve our services, and ensure our website content is relevant and user-friendly. For instance, we might review inquiries to better address common questions or to improve our Site’s navigation based on user feedback.

• Ensure Security and Prevent Misuse: Automatically collected data (like IP addresses and logs) may be used to help detect and prevent fraudulent activity or security breaches on our Site. This helps us keep the Site safe and secure for all users.

• Legal Compliance: In certain cases, we may need to use or retain your information to comply with legal obligations. For example, we may keep records of communications or transactions as required by law, or use your information to fulfill reporting obligations to authorities if applicable.

We will only use your personal information for the purposes above or for purposes that are directly related to those (such as communicating with you about the services you asked about). We do not use your data for any kind of profiling, automated decision-making, or marketing analysis, and we will not send you newsletters or promotional emails unless you have opted in to such communications. If you ever receive communication from us that you prefer not to get, you can let us know and we will stop (see Your Rights and Choices below for more on opting out).

Data Storage and Security

Your personal information is stored securely by Attorus Automation. We implement reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include technical, physical, and administrative steps appropriate to the sensitivity of the information. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Key points about our data storage and protection include:

• Storage Location: The information you provide through our Site is generally stored on secure servers located in Australia. As an Australian-based company serving a global audience, we may store or backup data on cloud services or servers that could reside in other jurisdictions. Regardless of where data is stored, we ensure that appropriate safeguards are in place to protect your privacy.

• Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes we collected it for, unless a longer retention period is required or permitted by law. For example, if you contact us, we will keep your information for as long as it takes to respond to you and follow up as needed, and thereafter we may keep a record of our correspondence (in case you later have additional questions or for our own administrative records). When your personal information is no longer needed, we will securely delete or anonymize it.

• International Data Transfers: If you are located outside of Australia, be aware that by interacting with our Site or providing your information, your data will be transferred to and processed in Australia (where privacy laws may differ from those in your country). By using our Site and submitting information, you consent to this transfer. We will handle your information in accordance with this Privacy Policy, and for international transfers we will take steps to ensure your data is treated securely and lawfully.

If a data breach unlikely occurs that affects your personal information, we will follow applicable laws in notifying you and authorities as required. We are committed to maintaining up-to-date security practices as part of our obligation to protect your data.

Sharing of Information

Attorus Automation respects your privacy – we do not sell, rent, or trade your personal information to any third parties for marketing or other unrelated purposes. In fact, we currently do not use any third-party analytics services, advertising networks, or external email marketing platforms that would involve sharing your data with outside companies. Your information is used solely by us and our team for the purposes described in this Policy.

We will share your information with others only in very limited circumstances, such as:

• With Your Consent: We may share your personal information if you have explicitly asked us to or given us permission to do so. For example, if we collaborate with a partner to fulfill your request and you agree, we would share the minimum necessary info with them.

• Service Providers (Processors): We may employ trusted third-party companies or individuals to facilitate our website or services (for example, website hosting providers or IT support). These service providers may have access to personal information only to perform specific tasks on our behalf (e.g., ensuring the website functions properly or assisting with business operations) and are obligated not to disclose or use it for any other purpose. Importantly, we do not currently share your contact details with any marketing or analytics service providers.

• Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities. This includes sharing information as necessary to comply with a subpoena, court order, or other legal process. We may also disclose information if we believe in good faith that it is necessary to investigate or protect against harmful activities to Attorus Automation (such as fraud or security threats), our customers, or others, or as otherwise required or permitted by law.

• Business Transfers: In the unlikely event that Attorus Automation undergoes a business transaction such as a merger, acquisition, or sale of assets, your personal information may be transferred to the new ownership or party as part of that process. If such a transfer occurs, we will ensure the new owner is bound to respect your personal information in a manner consistent with this Privacy Policy.

Aside from the situations above, your data stays with Attorus Automation. We will never disclose your information to third parties except as needed to carry out your requests or as required by law. And as stated, we never sell or monetize your personal data. If in the future we consider working with any third-party tools or services that would access your data (for example, adding an analytics tool or an email newsletter service), we will update this Privacy Policy accordingly and ensure any such provider is subject to strict privacy obligations.

Your Rights and Choices

We believe in transparency and giving you control over your personal information. You have certain rights and choices regarding the information you provide to us:

• Access and Correction: You have the right to access the personal information we hold about you and to request correction of any inaccuracies. If you would like to review, update, or correct the information you submitted to us (such as your name or contact info), please contact us (see Contact Information below). We will respond and assist in a reasonable timeframe. Keeping your information accurate and up-to-date is important, and we welcome your inquiries to ensure we have correct data.

• Withdrawal of Consent: Because we only collect information you voluntarily provide, you are free to not provide certain personal details. However, note that if you choose not to provide necessary information (for example, if you leave out contact details on a form), we may not be able to respond or provide the service you requested. If you have already provided information but later change your mind about being contacted, you can let us know. For instance, if you filled out a contact form but no longer wish to be contacted, just inform us and we will honor that request.

• Opting Out of Communications: If you have consented to receive any communications from us (for example, updates about our services) and no longer wish to receive them, you can opt out at any time. Simply follow any unsubscribe instructions provided (if it was an email list) or contact us directly to request removal from our contact list. In practice, Attorus Automation does not send mass marketing emails, so you will generally only hear from us in direct response to your inquiry. We will not send recurring newsletters or promotions without your explicit sign-up. But if this ever changes and you receive such emails, you will always have a clear way to unsubscribe.

• Cookies Choices: Because we do not use tracking cookies, your need to manage cookie preferences on our Site is minimal. However, you can still control cookies through your browser settings. You have the option to delete or refuse cookies. As noted above, refusing our Site’s minimal cookies might affect certain functions (like keeping a form submission session), but it will not prevent you from browsing the general content of our Site. If you have any questions about how our Site uses cookies or similar technologies, feel free to ask us.

• International Users – Data Transfer Consent: If you are visiting our Site from outside Australia, you have the choice to use our Site or not after considering that your personal data will be transferred to Australia. By providing your information, you consent to that transfer and to the processing in Australia as described in this Policy. We respect the rights provided under different regions’ data protection laws and will endeavor to accommodate requests you may have under those laws (such as deletion or restriction of processing), even if they may not strictly apply to us. For example, if you are an EU user and you request deletion of your data, we will honor it in line with the spirit of the GDPR, even though our primary user base is Australia.

• Making a Complaint: We take your privacy seriously. If you believe we have not handled your personal information in accordance with this Privacy Policy or applicable law, you have the right to make a complaint. Please contact us first so we can try to resolve your concern. We will investigate and respond to any privacy complaints promptly. If you are not satisfied with our response, Australian users may contact the Office of the Australian Information Commissioner (OAIC) for guidance or to file a complaint. Users in other jurisdictions may have the right to contact their local data protection authority.

Remember, you are in control of your information. We are here to help facilitate your rights, so please do not hesitate to reach out to us with any questions or requests regarding your personal data.

Changes to This Policy

This Privacy Policy may be updated from time to time as our practices or legal requirements change. We reserve the right to update or change our Privacy Policy at any time, and we will post any modifications on this page. Changes will be effective immediately upon posting the revised Privacy Policy with a new “Last Updated” date. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.

If we make any significant changes, we may also notify you by more prominent means (such as by email, if we have your contact details, or by a notice on our homepage). However, it is ultimately your responsibility to check this page for any updates. Your continued use of our Site after any changes to the Privacy Policy are posted will constitute your acknowledgment of the changes and your agreement to abide by the updated Policy.

Contact Information

If you have any questions about this Privacy Policy or about how we handle your personal information, please feel free to contact us:

Attorus Automation – Privacy Team
Email: [email protected] (or use our website contact form and mention “Privacy Inquiry” in your message)
Address: Adelaide, South Australia, Australia (Attorus Automation is based in Adelaide; full address can be provided upon request.)

We value your feedback and privacy concerns. Contacting us with your questions or issues will not affect your rights. We will do our best to address any query or concern in a timely and helpful manner.

Thank you for trusting Attorus Automation with your personal information. We are committed to safeguarding your privacy and ensuring that your experience with us is safe and secure.